Privacy Policy

1. Information We Collect

We collect information you provide when creating an account, placing orders, or contacting us. This includes: name, email, phone number, delivery address, and payment-related information (we do not store M-Pesa PINs or card details).

2. How We Use Your Information

We use your information to: process and deliver your orders, send order confirmations and updates, provide customer support, improve our platform and services, and send marketing communications (only if you opt in).

3. Data Security

We implement industry-standard security measures including SSL encryption, secure session management, and access controls to protect your personal data.

4. Contact

For privacy concerns, contact us at hello@sheeshops.com.